
CORE SERVICES
Is your business stuck in a growth plateau?
Are you struggling to scale operations and maximize profitability?
Would like to spend more time working ON your business and less time IN your business?
On the Floor Consulting’s North Star Operating Model is designed to help businesses break through growth barriers and elevate their current state to achieve their fullest potential.
North Star* Operating Model
On the Floor Consulting specializes in helping businesses like yours break through these barriers, elevate you to be more strategic, and mature your organization so you can achieve your growth goals.
Seven factors that comprise the North Star Operating Model:
Vision
People
Process
RIOs (Risks, Issues, Opportunities)
Maturity Models
Organizational Alignment
Measurements
Strategic Vision & Planning
Set a clear 10-year vision, annual goals, and quarterly objectives. This guiding North Star ensures all decisions, actions, and strategies are aligned, providing meaning, direction, and accountability across the organization.
Talent Optimization
Ensure you have the right people in the right seats. Define clear roles and responsibilities, and align your team’s capabilities and capacities with your company’s growth objectives. This involves visualizing current and future organizational structures for maximum effectiveness.
Process Improvement & Efficiency
Define and document core processes, assign maturity levels, and invest in elevating these processes as needed. Transparent, repeatable, and scalable processes are essential for removing inefficiencies and supporting growth.
Risk, Issue, and Opportunity Management (RIOs)
Continuously identify and prioritize risks that threaten your business, root-cause issues that need resolution, and opportunities for growth. Use this comprehensive list to set actionable plans each quarter, ensuring proactive problem-solving and opportunity maximization.
Maturity Model Elevation
Assess the maturity level of each core function (e.g., finance, HR, IT) and determine the steps needed to elevate these functions to meet scaling needs. Classify maturity levels from 100 (Ad-Hoc) to 500 (Optimized) to systematically improve capabilities and capacities.
Organizational Alignment & Accountability
Foster organizational alignment through accountability, clear communication channels, and structured decision-making processes. This ensures sustained progress towards goals, enabling leaders to focus on strategic growth while improving daily operations.
Performance Tracking & Measurements
Implement dashboards to track key performance indicators (KPIs) weekly, monthly, and quarterly. Accurate data allows for informed decision-making and timely adjustments to stay on course towards achieving long-term goals.
Free Consultation
By partnering with On the Floor Consulting, your company will achieve its fullest growth potential through our proven North Star Operating Model.
For a free confidential consultation Contact On The Floor Consulting >>

*Why the North Star?
The North Star is a steadfast point in the night sky, making it a reliable guide for navigation. Similarly, our North Star Operating Model provides a clear and unwavering direction for your business. Your company’s 10-Year Vision is symbolized by the North Star—an enduring and unchanging goal. By aligning all decisions, actions, and short-term strategies with this vision, you ensure your company stays on course to achieve its long-term objectives.
When everyone in your company is aligned with this vision, their work gains meaning, direction, and accountability. Communicating your company's North Star frequently and ensuring every decision and activity is aimed toward reaching it fosters a cohesive and purposeful journey. The North Star Operating Model ensures that your company’s path remains true, guiding you steadily toward your desired future.